Senior Content Designer

About Blink

Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.

This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink’s largest client partners.

In this role, you will tap into your passion for storytelling and communicate to our customers throughout the product lifecycle. Key to the role is constant optimization of the content strategy across multiple channels. Most importantly, you’ll simplify industry jargon and replace it with modern language that instills confidence with customers.

Location: Remote within the US

Duration: Through September 2025

What You'll Do

• Work closely with UX, Product, and Marketing cross-functional team members to ensure seamless user experiences that reflect brand, values, tone, and the customer.
• Be a champion for the customer and work to find the happy medium between business goals and customer needs.
• Guide the development and optimization of content to achieve specific goals and address customer needs.
• Identify and champion the most efficient content workflows possible.
• Organize existing content, create guidelines for future content, and ensure that all content aligns across channels.
• Audit content to identify strengths and weaknesses in order to optimize content strategy and performance.

Your background

• Bachelor's degree in English, Communications, Journalism, Psychology or related field
• 5+ years of experience in an agency or corporate environment, with formal copy training and a strong portfolio
• Experience collaborating with internal cross-functional partners to write, edit, develop or plan online and retail content
• Background in copywriting, either at an agency or in-house
• Impeccable language skills
• Background in working through ambiguity and executing complex projects
• Previous experience in product, technology, or digital function highly preferred
• Ability to balance design quality with business and customer needs
• Ability to scale across large, ambiguous spaces with minimal direction
• You move fast and make good decisions quickly, using standards and guidelines
• Work well with others, making customer-focused, research-driven design decisions while taking into account business needs
• Nice to have:
• Tech experience
• Business/enterprise/telecom experience

$60 - $80 an hour

DOE

Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability.

Communication with Blink UX

Blink UX will only contact you from a verifiable @blinkux.com email address and no other variation. Verify the email address is legitimate. We will never use Gmail, Yahoo, Hotmail or any other nonofficial email account to communicate with potential candidates.

Blink will never contact you via third-party communication platform like Signal, WhatsApp, or Wire.

Legitimate information regarding job opportunities with Blink UX can always be found on our career site at https://blinkux.com/careers . In order to be considered for a position at Blink UX, you will always be directed to formally apply for the job via our career site. If you have additional concerns about potentially fraudulent activity, consult the “Help” section of whatever platform an individual reached out to you on (e.g. LinkedIn, Glassdoor, etc.)