Proppel
Proppel

Graphic Designer & Onboarding Specialist

July 31, 2025
Full-time
Remote · Latin America
Mid-Senior level
Designer
Apply now

About Proppel

We connect LATAM talent with remote work opportunities in the most exciting companies worldwide.

If you're looking for the opportunity to develop your skills and work with some of the best and most exciting companies around the world, Proppel can help.

Our headquarters are in London, UK, and we're looking for top-tier talent in LATAM to support our clients.

What we're looking for

Our client, a fast-growing SaaS company helping e-commerce brands boost revenue through high-converting pop-ups, is looking for a Graphic Designer & Onboarding Specialist. This hybrid role plays a key part in welcoming new clients, guiding them through their first steps on the platform, and delivering creative that drives results. You’ll be combining great design skills with strong communication and a client-first mindset to make sure each account starts off on the right foot.

Please note: This is a full-time position requiring 60 hours per week. Candidates should only apply if they’re fully available and comfortable with that level of commitment.

Responsibilities

  • Lead onboarding calls with new clients to understand their brand, goals, and creative needs.
  • Create custom pop-up designs using Figma and the company’s in-house editor.
  • Present creative to clients, implement feedback quickly, and make sure the final assets are clean, polished, and on-brand.
  • Stay in touch with clients throughout onboarding, answering questions, organizing next steps, and making sure everything runs smoothly.
  • Work with internal teams to improve onboarding processes and keep quality standards high.

Requirements

  • At least 2 years of experience as a graphic designer, ideally with SaaS or e-commerce companies.
  • Experience in a client-facing role.
  • Proficiency in Figma and a strong sense of visual design that balances aesthetics with performance.
  • Excellent communication skills in English, both spoken and written.
  • Comfortable managing multiple projects and keeping things organized in a fast-paced setting.
  • Proactive, detail-oriented, and excited to take ownership of your work.
  • A solid portfolio showcasing your work.

Nice to Have

  • Basic knowledge of CSS or front-end development.
  • Familiarity with conversion design or direct-to-consumer e-commerce brands.

Benefits

  • USD Salary
  • 100% Remote Work
  • Unlimited Paid Time Off

Notes

  1. You are applying to work with an international company. Make sure your CV is in English, otherwise your application can't be considered.
  2. We consider candidates from all around LATAM.
  3. If you don't have a formal portfolio, please share a Drive with various samples of your work.