Technical Writer (API & SaaS)

Company: WriteChoice

Location: Remote

Model: MEI/PJ

Who We Are

WriteChoice is a leader in the software and API documentation space, dedicated to helping the world's most innovative tech companies create world-class learning experiences for their users. We believe great documentation is the foundation of a great product. Learn more about us at https://writechoice.io/

Responsibilities

• Create and maintain clear, accurate API, SDK, and user guide documentation.
• Collaborate with clients to understand their products, use cases, and user needs.
• Proactively identify and implement improvements to content, processes, and tools (e.g., Docusaurus, Mintlify, Readme.io).
• Write detailed API endpoint documentation using the OpenAPI specification, including precise request/response examples.
• Develop tutorials that simplify complex technical topics for developers and end-users.

Qualifications

• Proactive and takes initiative to improve processes and deliver client value.
• A strong sense of ownership, committed to high-quality work and meeting deadlines.
• Views feedback as an opportunity for growth and can implement it constructively.
• Curious and driven to learn new technologies and take on challenging projects.
• An excellent communicator who is responsive, transparent, and engaged with clients and teammates.

Requirements

• Advanced written and spoken English.
• Proven experience in technical writing for software and APIs.
• Demonstrated ability to learn and explain complex technical concepts.
• Proficiency with Markdown.
• Experience with Git for version control (GitHub, GitLab, etc.).
• A solid understanding of how APIs work.

Preferred Qualifications

• Familiarity with the OpenAPI/Swagger specification.
• Experience working in an Agile (Scrum/Kanban) environment.
• Basic knowledge of HTML and CSS.
• Familiarity with style guides (e.g., Microsoft, Google).

Bonus Points

• Hands-on experience with documentation-as-code frameworks (Docusaurus, MkDocs) or platforms (Readme.io, Mintlify).
• Experience with Cloud (AWS, Azure, GCP) and DevOps concepts.
• Familiarity with frontend frameworks (React, Next.js, Vue).