Arch Enterprise, Inc.
Arch Enterprise, Inc.

Social Media & Marketing Admin Specialist

May 22, 2025
Full-time
$7,200.00/yr - $7,800.00/yr
Remote · Philippines
Mid-Senior level
Marketing

Arch Enterprise, Inc., is a leading technology solutions provider dedicated to helping customers build, manage, maintain, optimize, and secure their IT infrastructure.

Our company performs services for Networking, Telecommunications and Cabling in Fiber Optics, Cat5 & Cat6.

The Role

Please be advised that we are looking for candidates who are excellent communicators that specifically have experience in growing, monitoring and creating content for Social Media, Marketing as well as having Google Workspace experience in a professional setting. Additional experience in product reselling and knowledge of the Information Technology industry is a plus, but not required.

To officially apply for this position, please send your resume with contact info and a 3 minute video telling us about yourself, your experience and your overall career goals to whitneyj@archenterpriseinc.com.

We are a small business in Atlanta Georgia USA and we are actively growing to national level.

Please only apply if you are serious about being apart of a dedicated team with other individuals who are natural problem solvers, innovative and hungry to make moves and show their abilities to grow with a team collectively.

We look forward to hearing from you soon!

Job Summary:

We are seeking a proactive and detail-oriented Business Support Associate to support our client engagement and administrative functions. This role is integral in fostering long-term partnerships, maintaining our brand presence, and ensuring efficient business operations for projects by providing support and reporting directly to the senior associate, the Business Relations Specialist.

Experience In:

PLEASE APPLY ONLY IF YOU HAVE THESE SKILLS:

  • Marketing & Research
  • Social Media Growth
  • Content Creation (Canva)

Additional experience we are willing to consider provided the above skills are full filled:

Experience In:

  • CRM Systems
  • Advertisement
  • Word Press
  • Website Development
  • RFP/Bidding

Duties/Responsibilities:

Client & Partner Engagement

  • Research and identify potential business opportunities and platforms.
  • Assist in outreach and follow-ups with prospective clients and partners.
  • Maintain client relationships to support long-term partnerships and retention.
  • Help with educating clients on company offerings, pricing, and benefits.
  • Respond to client and partner inquiries as assigned.

Marketing & Brand Presence

  • Accompany online engagements through social media (Facebook, Instagram, LinkedIn).
  • Report Google Business Account updates and respond to inquiries as assigned
  • Assist in marketing initiatives, including advertisements and outreach campaigns.
  • Prepare for approval: blog content, newsletters, and promotional materials to enhance business visibility.
  • Coordinate and schedule business introductions and follow-ups for the Business Relations Specialist.

Administrative & CRM Support

  • Support with updating Arch Deck Files, proposal folders, and service agreements.
  • Aid in updating client records in Service Fusion and CRM systems.
  • Assist with scheduling, documentation, and internal coordination.
  • Provide administrative support to the Business Relations team as needed.

Ideal Profile

Required Skills/Abilities:

  • The ability to speak english fluently
  • Strong communication and relationship-building skills.
  • Entry level knowledge of business development and marketing strategies.
  • Experience with CRM tools (Service Fusion preferred).
  • Proficiency in Microsoft Office and Google Workspace.
  • Strong organizational skills with the ability to manage multiple tasks efficiently and meet deadlines.
  • Must have reliable internet access and at least one back up option in the event of an outage due to natural causes or weather conditions

Education And Experience:

  • High school diploma or equivalent.
  • At least 2 to 3 years related field experiences required
  • Previous experience in client relations or marketing.
  • Familiarity with digital marketing strategies and social media.
  • Background in administrative support within a business or sales environment.
  • Experience with assisting in email and calendar management for senior associate

Physical Requirements:

  • Must be available for scheduled work hours and over-time as needed
  • Ability to work remotely from home in a quiet workspace.
  • Work will consist of prolonged sitting at a computer for up to 8 hours in a day
  • The ability to lift and carry up to 50 lbs

What's on Offer?

  • Opportunities for career growth & development
  • Positive & ambitious work culture
  • Payment issued weekly