Product Designer - Dashboard Experiences

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your "million data points". So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

A little about us. Splunk is here to build a safer and more resilient digital world. We’re proud to say that we’re the key to enterprise resilience for more than 11,000 enterprise organizations that use our Unified Security and Observability Platform to keep their systems secure and reliable. We’re also proud of our award-winning culture and our regular appearance on those “Best Places to Work” lists.

If you end up joining us, we’ll only ask one thing bring your whole, authentic self, what we call your million data points. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Because when you feel free to be you, it makes it a lot easier for us to be us.

We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun, and most importantly to each other’s success.

About The Role

Our users rely on Splunk to enable them to find, understand and tell stories with data. Splunk helps them find insights in, drive decisions from, and alert on issues in the vast amounts of data that they generate in their business. Generating visualizations and dynamic dashboards is one of the most critical solutions to do just that. Join our team of designers and researchers to build the tools that our users leverage to build business impacting dashboards. As a Product Designer you will be working with our Dashboard Studio and Visualization teams to develop a user-centered roadmap, create compelling interfaces/interactions, coordinate across multiple teams, and create prototypes of solutions.

What You’ll Do

• Work alongside the Splunk Dashboard PM and Engineering teams to deliver complete UX workflows to solve top user needs
• Ensure design deliverables match and use the existing design system and shared engineering components
• Design thoughtful, user-centered experiences for end-to-end users journeys
• Craft user workflow diagrams, prototypes, wireframes, and high-fidelity designs.
• Distill and communicate technically complex use cases into easily understood concepts and design solutions.
• Plan, conduct, and analyze user research projects
• Work with cross-functional teams throughout product development (including user research, product management, and engineering)
• Partner closely with engineering to ensure that design specifications are implemented
• Partner with user research to deeply understand user needs. Speak with users and clients frequently. Test design concepts with customers and conduct usability studies
• Partner with product managers, to solicit user input, and use it to craft product development efforts

What You’ll Bring

• Minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience in product design and UX/UI Design
• Knowledge of Data Visualization interfaces, especially in a B2B environment
• Understanding of design systems, and experience leveraging, and contributing to, design systems
• Excellent visual design skills and a high-level understanding of visual solutions for all screen sizes
• Master crafting prototypes to communicate complex design concepts to users and project partners
• Expert in using industry-standard design and prototyping tools (Figma, Miro)
• Excellent communication skills, both written and verbal, especially in a remote environment
• Experience collaborating with other designers and departments - you’re comfortable taking and incorporating feedback from other team members
• A positive track record of handing off buildable designs to engineering teams
• Not afraid of project or product ambiguity and willing to learn new skills
• Degree in HCI or related Design program, or proven experience in lieu of degree

Bonus Points If You Have

• Experience working in SaaS or enterprise software
• Knowledge of statistics, data visualization, charting and data related storytelling
• Experience in enabling highly technical users to quickly and intuitively analyze and get insights from data produced by a wide variety of services and devices
• Experience with any administration tasks in SaaS tools, user, role and responsibilities management, product deployment, get data in, and data management

Meet the Products and Technology Team

Want to build security and observability products people love AND work with people as smart (and humble) as you are? Our products and technology team delivers digital resilience at enterprise scale with a self-service Splunk portfolio that offers unified security analytics, full stack observability and real-time visibility of streaming data. Learn more about the team, meet our leaders, and hear from Splunk technologists and engineers at splunk.com/careers/products-and-technology.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Splunk is an Equal Opportunity Employer

At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.