Experienced Marketing & Operations Virtual Assistant For E-commerce Business (Virtual Assistant-Remote)

We specialize in matching you with skilled Virtual Assistants who will take care of the things that NEED to happen in your business, enabling you to focus on your personal zone of genius.

Our streamlined process eliminates the hassle of traditional recruitment, saving you time and effort.

With transparent communication and expert guidance, we ensure you find the perfect VA to support your business needs. This hire will change your life.

The Role

Job Responsibilities

Graphic Design & Product Creation

• Create product designs using Adobe Illustrator and/or Canva
• Prepare and format files for LightBurn, supporting efficient and accurate laser production
• Collaborate with the owner to refine existing products and generate new product ideas
• Monitor competitor design trends and provide insights on visual aesthetics and market opportunities

Digital Marketing & Branding

• Develop and manage a weekly content calendar with 3–5 social media posts per week
• Promote products via Instagram, Facebook, and TikTok, using engaging visuals and captions
• Research and initiate influencer collaborations and cross-promotions
• Track marketing performance (e.g., post engagement, follower growth, conversions) and iterate based on results
• Maintain brand consistency across all digital touchpoints

Operations & Admin

• Track orders, manage customer communication, and monitor inventory levels
• Coordinate production timelines with the team and ensure shipping deadlines are met
• Organize weekly progress reports and key metrics (sales, post performance, customer feedback)
• Maintain a content calendar and operational checklist

Ideal Profile

Key Qualifications

• Strong written and verbal communication skills in English
• Proficiency in Adobe Illustrator and/or Canva
• Experience with LightBurn (or willingness to learn)
• Familiarity with social media marketing, specifically for e-commerce businesses
• A background in graphic design (required)
• Highly organized with attention to detail and a creative mindset
• Self-motivated and able to work independently
• Experience with Shopify or Etsy platforms is a plus

Tools We Use

• Design: Canva, Adobe Illustrator, LightBurn
• Marketing: Instagram, Facebook, TikTok, Mailchimp
• Operations: Trello, Google Workspace, Etsy
• Others: ChatGPT, AI tools for ideation & support

What's on Offer?

• Opening within a company with a solid track record of success
• Flexible working options
• Opportunity to make a positive impact