The Social Media Manager is responsible for managing and growing a brand’s presence across key platforms such as Instagram, TikTok, and LinkedIn. This role combines creative strategy, content planning, community engagement, and data analysis to build brand awareness, foster audience loyalty, and drive measurable business results through social media.
As the face of the brand online, you’ll be in charge of developing and executing a social media strategy that aligns with overall marketing and business goals. This includes planning and scheduling posts, coordinating with designers and content creators, writing engaging captions, and ensuring each piece of content reflects the brand’s tone and values.
In platforms like Instagram and TikTok, your focus will be on visual storytelling, trends, and short-form video content that resonates with the community. On LinkedIn, the approach will be more professional, focusing on thought leadership, company culture, and business updates. You’ll need to adapt your content to fit the unique voice and expectations of each platform.
Beyond posting, a key part of this role is community engagement—replying to comments, answering DMs, and actively interacting with followers to build trust and connection. You’ll also monitor brand mentions and relevant conversations, staying responsive and present in the online community.
To measure success, you’ll track key performance indicators like engagement rate, follower growth, click-throughs, and conversions. Using tools like Meta Business Suite, TikTok Analytics, or third-party platforms like Buffer or Hootsuite, you’ll generate insights to refine the strategy, identify what content performs best, and suggest improvements.
Typical responsibilities include:
Key skills and qualifications:
Preferred but not required: