Bionic Talent
Bionic Talent

Virtual Assistant - 0619 - Cape Town , South Africa

July 25, 2025
Full-time
$900.00/mo - $1,200.00/mo
Remote · Cape Town, Western Cape, South Africa
Entry level
Marketing
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About the client:

Our client is a growing home services provider based in the United States, known for delivering reliable, high-quality painting services. They pride themselves on fast response times, exceptional customer satisfaction, and transparent communication. As they expand their operations, they are seeking a dedicated virtual team member to help streamline administrative functions and enhance their digital presence

About the role:

We are hiring a Virtual Assistant to support our client's daily operations in the home services sector. This position involves managing appointment scheduling, responding to client inquiries, maintaining a professional online presence, and providing general administrative support. The ideal candidate is proactive, detail-oriented, and experienced in supporting fast-paced service businesses.

What you’ll be doing:

  • Answer customer calls and emails, providing friendly and professional support.
  • Schedule appointments, service calls, and follow-ups using CRM and scheduling tools.
  • Keep calendars up to date to prevent overlaps or missed bookings.
  • Create and post social media content (Facebook, Instagram, Nextdoor) to promote services and offers.
  • Design simple visuals or service promotions using Canva (or similar tools).
  • Monitor and respond to messages, reviews, and comments on social media in a timely manner.
  • Track and follow up with leads; input data accurately into the CRM system.
  • Send estimate templates, service confirmations, and follow-up emails.
  • Manage task lists and help coordinate communication between field staff and customers.
  • Perform ad hoc admin tasks such as invoicing support, file management, or data entry.

Who are we looking for?

  • Minimum 2 years of experience as a Virtual Assistant or Admin Support, preferably in a service-based business.
  • Experience with appointment scheduling and calendar tools (e.g., Google Calendar, Calendly).
  • Familiarity with CRMs like Housecall Pro, Jobber, ServiceTitan, or similar.
  • Skilled in Canva or other design tools for creating engaging content.
  • Proficient in social media tools (e.g., Meta Business Suite, Buffer, or Later).
  • Excellent communication skills in English (written and spoken).
  • Highly organized, responsive, and capable of working independently.
  • A strong problem-solver with a customer-first mindset.
  • Prior experience supporting home services, trades, or field-based teams is a plus.

Position: Virtual Assistant

Remote Status: Fully Remote

Preferred Location: Global

Working Hours: 9 AM – 6 PM EST

Salary: USD 900 - 1200

Internal Job ID: 0619