Instructional Designer

Description

About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.

Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.

Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients

• Citeline – accelerate the drug development cycle
• Evaluate – bring the right drugs to market
• MMIT – identify barrier to patient access
• Panalgo – turn data into insight faster
• The Dedham Group – think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

Job Description

The Instructional Designer is responsible for the design and development of end-to-end learning solutions for Norstella’s client-facing team in a variety of formats including instructor-led, virtual, eLearning, infographics, simulations, case studies, videos, assessments, games, visual elements and other digital and non-digital learning solutions while employing a rapid design process, working jointly with other members of the learning team and SMEs to identify the course goals and objectives that embrace human-centric design. This role is also responsible for creating program evaluations and assessments based on course objectives to determine effectiveness of training. These are programs that help Norstella client-facing employees, regardless of their role, to be the most effective in their role, collaborate with others, manage/lead others, and achieve their goals.

The Commercial Enablement is responsible for providing a foundation and support system to maximize effectiveness in all client-facing roles and functions via internal training & enablement, including but not limited to on-boarding, job enablement, professional development and improving product and skills knowledge. This role is focused on content management efforts across client-facing teams to improve business outcomes.

Responsibilities

• Design and develop end to end learning solutions using workplace learning authoring tools, including emerging technologies such as Articulate 360, Camtasia, and other applications to develop learning solutions that provide unique learning experiences.
• Consult and make recommendations on instructional methods appropriate for content and learner characteristics.
• Collaborate with learning team, subject matter experts, facilitation team, and functional leaders to create learning experiences that demonstrate sound adult learning strategies, produce learning outcomes, and develop targeted skills among learners.
• Design in an agile, iterative fashion, with a mix of collaborative team ideation and focused, self-directed design time.
• Embrace opportunities to incorporate video, audio, media streaming, and blending media for engagement through embedded storytelling.
• Evaluate learning programs for effectiveness and continuously improve solutions.
• Apply strong project management discipline for setting expectations, execution, and resolving issues.
• Upload and test digital learning solutions accessibility within the Commercial Enablement / knowledge management site.
• Foster an inclusive environment of continuous learning and development

Requirments

• Bachelor's Degree or equivalent experience preferred (e.g., Instructional Design, Instructional Technology, Adult Learning, Educational Design, ISD, or related field).
• 5+ years of instructional design for Instructor led and Web based training, virtual classroom, and simulations
• Experience working with workplace learning authoring tools, including emerging technologies. Specific experience with Docebo LMS, Articulate 360, Adobe Creative Cloud, and other authoring programs to develop rich WBTs and simulations.
• Demonstrated expertise in L&D, with a high degree of competency with adult learning principles and learning models; experience in curriculum development, instructional design, planning, facilitation, and implementing efficient learning solutions; proven success developing learning strategy and aligning leadership support.
• Experience working with graphic design using Photoshop, Illustrator, Flash, and graphic design theories. Able to create custom graphics, color themes, style guides, infographics, and templates that enhance learner engagement and knowledge application.
• Ability to weave learning content into purpose driven stories that will resonate with learners.
• Business Acumen: understands the strategic business needs of the company and the impact of learning on meeting the development needs of employees to best serve our customers; leverages external marketplace research and business insights to drive outcomes.
• Tech or Pharma industry knowledge and experience preferred
• Demonstrated ability to work cross-functionally
• Strong verbal and written communication skills, as well as interpersonal skills
• Strong organizational skills
• Experience working with multimedia production in the design, capture and production of video and audio.

Our guiding principles for success at Norstella

01: Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero-tolerance policy to any form of discrimination, abuse or harassment.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.