Email Marketing Specialist

The Company

Marigold is a leading cross-channel marketing platform, with solutions for email, SMS, loyalty, and personalization, helping brands transform their relationships with customers. As the trusted partner behind the world's most recognized brands, including Air New Zealand, Chipotle, Hiscox, KFC, Kraft Heinz, The Atlantic, and more-Marigold delivers relevant brand experiences that cut through the noise and drive real impact. Marigold was born through a merger of industry-leading marketing platforms Cheetah Digital, Sailthru, Selligent, Liveclicker, Emma, and Campaign Monitor, and powers billions of customer interactions annually.

The Role

The Email Marketing Specialist/Deployment Specialist plays the role in executing cross-channel marketing campaigns through our proprietary web-based platform, working on behalf of many of the largest brands in the world. Email Marketing Specialists/Deployment Specialists are responsible for owning the day-to-day process of email and marketing campaigns, building database segments, generating and maintaining reports, and ensuring quality assurance. The Email Marketing Specialist/Deployment Specialist must possess excellent communication skills as they interface directly with clients both by email and/or phone. This position reports directly to the Manager of Campaign Services.

What You’ll Do: (Required)

• Execute, test, and deploy email marketing campaigns using our proprietary, web-based application.
• Build database segments based on client and account team instructions.
• Perform quality assurance on all campaigns
• Document and communicate potentially complex solutions to clients in a timely manner
• Tactfully relay technical information to a non-technical audience
• Organize and prioritize multiple projects and customer deadlines with minimal oversight

About You

You are an entry-level, detail oriented, efficient, dependable and a collaborative team player with a positive “can do” professional attitude. We are looking for team players who thrive working in a fast-paced, dynamic division within a large organization. Experiences with an interactive or agency background are a plus but Cheetah will teach and provide all the necessary skills to thrive and be successful in this role. If you have a sense of humor, strong work ethic, sense of urgency and a positive outlook; this just may be the right role for you.

Ideal Qualifications

• At least 1 year of experience in an email marketing role
• Basic Knowledge of HTML language
• Knowledge of Microsoft Word, Excel and PowerPoint, Google Suite Apps
• Strong understanding of relational data, querying/filtering and segmentation
• Meet competing deadlines while demonstrating enthusiasm towards clients and team
• Ability to consistently provide production status updates and independently troubleshoot any issues or identify other resources who can assist when beyond own capabilities

What We Offer

• The competitive salary and benefits you’d expect!
• Generous time off (we call it Open Time Away) as well as paid holidays and a birthday benefit day off.
• Retirement contributions.
• Employee-centric and supportive remote work environment with flexibility.
• Support for life events including paid parental leave.