Digital Marketeer (m/f/d) ENG/GER

Your mission

Are you passionate about digital business models and experienced in online marketing

and e-commerce? We're on a mission to revolutionize the world of online marketing

with our self-developed, AI-powered software. Our No-Code platform empowers online

shops to automate marketing processes and succeed in the digital space.

Your Responsibilities

• Be the first point of contact for our users, assisting them via chat, email, and other digital channels with questions about the client’s no-code-platform.
• Identify issues in marketing performance and run root cause analyses using tools like Google Analytics.
• Analyse customer data to uncover optimization opportunities.
• Consult clients directly and tailor solutions to their needs.
• Take ownership of your own projects from day one
• Gain valuable experience in building a SaaS company within the online marketing industry.

Your profile

• Previous experience in customer service, helpdesk, or client-facing roles is a must (we value motivation and a positive attitude).
• 2+ years of hands-on experience in Performance Marketing or similar roles
• Familiar with key metrics like CLV, Net Dollar Retention, and CSAT.
• Background in a marketing agency, software company, or startup environment
• Solution-oriented mindset — you actively seek collaboration to overcome challenges
• Strong communicator who enjoys building and maintaining client relationships.
• Curious, eager to learn, and open to gaining new skills and perspectives.
• Confident working with standard MS Office tools and enjoy working with data.
• Must have the right to work in South Africa (e.g., South African citizenship, permanent residency, or a valid work visa)

Nice to Have

• SQL knowledge — ability to work with relational data and build queries.
• Tools you’ve used — let us know which tools/platforms you're experienced with (e.g., GA4, Meta Ads, Looker Studio, Webflow, Notion, Airtable, etc.).
• What you've built — tell us about real-world projects you’ve worked on

(campaigns, websites, automations, dashboards, etc.).

• ChatGPT usage — how do you use AI tools like ChatGPT in your day-to-day

work?

• Experience with Zapier — or similar automation/integration tools.
• Website building experience — any experience developing or launching

websites?

• Java — experience with Java is a plus, though not required.

Why us?

• A smart and agile team of highly driven professionals, where your ideas and contributions matter.
• Accessible and open leadership
• Monthly 1-on-1s focused on your growth and development
• Direct collaboration with a Europe-based scale-up
• Remote work option to fit your lifestyle.
• Access to cutting-edge technology and resources to help you succeed

About Us

Wir von Cape Point Solutions definieren Outsourcing neu. Für uns bilden die Talente das Zentrum unseres Erfolgs und somit auch den Erfolg unserer Kunden. Schnell, flexibel und kosteneffizient platzieren wir genau die richtigen Agenten für eure Bedürfnisse. Dabei unterscheiden wir uns klar von herkömmlichen Call-Centern. Als attraktiver Arbeitgeber mit Sitz in Kapstadt und als zuverlässiger Partner bieten wir motivierte Talente, schnelle Prozesse und ein aufregendes Arbeitsumfeld, das zu höchster Performance und maßgeschneiderten Lösungen führt. Für uns ist Outsourcing mehr als nur "Kosten sparen". Vielmehr erlaubt unser Service: Skalierbarkeit, Flexibilität, Kostenersparnis, Qualität, Sicherheit, Zeit- und Energieeffizienz.

At Cape Point Solutions, we’re redefining outsourcing. For us, talent is the heart of our success—and the key to our clients’ success. We place the right agents for your needs quickly, flexibly, and cost-effectively, setting us apart from traditional call centers. Based in Cape Town, we’re an attractive employer and a trusted partner, offering motivated talent, fast processes, and an exciting work environment that drives high performance and tailored solutions. For us, outsourcing is more than just saving costs—it’s about scalability, flexibility, efficiency, quality, security, and saving both time and energy.