Customer Care Executive - Ycp Shopping Llp - Delhi
Job Requirements
Job Title: Customer Care Executive
Company Name: YCP SHOPPING LLP
Location: Delhi, Delhi
Salary: ₹13,000 - ₹19,000 a month
Employment Type: Full-time
Job Description
Are you a skilled communicator with a passion for providing excellent customer service? YCP SHOPPING LLP is currently seeking a Customer Care Executive to join our team in Delhi, Delhi. As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities
- Interact with customers via phone, email, and chat to address their queries and concerns.
- Provide accurate information and assistance to customers in a professional and friendly manner.
- Troubleshoot and resolve customer issues to ensure their satisfaction.
- Maintain a high level of product knowledge to effectively assist customers.
- Document and update customer interactions in our CRM system.
Qualifications
- Strong communication skills are a must.
- Applicants must have completed 12th grade or hold a bachelor's degree.
- Both freshers and experienced candidates are welcome to apply.
- Applicants must be between the age of 18 and 30.
- Fluency in Hindi and English is required.
Benefits & Perks
- Competitive salary range of ₹13,000 - ₹19,000 per month.
- Health insurance coverage.
- Work from home opportunity.
FAQs
Q: What are the key responsibilities of a Customer Care Executive?
A: As a Customer Care Executive, your responsibilities include addressing customer inquiries, resolving issues, providing accurate information, and maintaining customer satisfaction.
Q: What qualifications are required for this role?
A: The qualifications for this role include strong communication skills, a minimum of 12th grade education (or equivalent), and fluency in Hindi and English.
Q: Is prior experience necessary for this position?
A: No, we welcome both freshers and experienced candidates to apply for the Customer Care Executive position.
Q: What are the benefits of working with YCP SHOPPING LLP?
A: We offer a competitive salary, health insurance coverage, and the opportunity to work from home.
Q: What is the work schedule for this position?
A: The Customer Care Executive role follows a day shift schedule.
Q: Is relocation to Delhi required for this job?
A: Yes, reliable commuting or planning to relocate to Delhi, Delhi is required for this position.
Join our dynamic team and make a difference in customer satisfaction! Apply now as a Customer Care Executive at YCP SHOPPING LLP in Delhi, Delhi.
