Customer Service Specialist - Digital Marketing - Remote Setup

Are you a creative communicator with a passion for client interaction and digital platforms? Join our dynamic team as a Customer Service Specialist!

What You’ll Do

Be the bridge between clients and creative teams—gather info, clarify needs, and manage timelines.

Communicate with clients via phone, email, and ticketing systems.

Use tools like Adobe Creative Suite and Canva to provide design input and edits as necessary.

Track project revisions and ensure timely, high-quality output.

What We’re Looking For

2+ years of BPO customer service experience.

2+ years of experience in Digital Marketing

1+ year of experience with Adobe Creative Suite, Canva, or other design tools.

Strong communication and organization skills

Client-facing experience and ability to work night shift.

What You’ll Get

Remote work setup + tools provided

HMO and life insurance from Day 1

Work-from-home allowance

Access to mental wellness programs

Ayala perks and more!