Customer Service Executive (Remote)

🚨 Job Opportunity: Customer Service Executive (Remote)

📍 Location: Remote (India-based candidates preferred)

💰 Salary: ₹20,000 – ₹25,000/month

🕒 Job Type: Full-time

🔄 Shifts: 12-hour rotational (Day & Night)

🎓 Training: 15 days (Paid)

Freshers can also apply!

💼 Job Overview

We’re hiring a Customer Service Executive to join a fast-growing online gaming company. If you’re enthusiastic, reliable, and passionate about delivering top-tier support — and you're comfortable working remotely in a structured environment — we’d love to hear from you!

🎯 Key Responsibilities

• Handle customer queries via chat and phone (inbound & outbound)
• Assist players with account, deposit, withdrawal, and gameplay-related issues
• Adhere to SOPs and company protocols
• Maintain accurate records and update internal systems
• Use Excel for data tracking and basic reporting
• Deliver timely, professional, and empathetic customer service

✅ Requirements

• Previous customer support experience (gaming experience is a bonus)
• Fluent in English and Hindi (regional languages are a plus)
• Comfortable using Excel (basic formulas and data entry)
• Willingness to work 12-hour rotational shifts, including nights and weekends
• Strong self-discipline and time management
• Own laptop and desktop

📌 Additional Details

• 100% Remote Role
• Immediate joiners preferred