Software Engineer II - Remote

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, recognized as a "Best Place to Work" in 2025, is seeking a talented Software Engineer II to join our innovative Identity & Access Management (IAM) Team! This is your chance to dive into the dynamic and rapidly expanding e-commerce industry, shaping the future of online business. This full-time position offers the flexibility of being fully remote within the United States.

About The IAM Team & Your Role

As a key member of our Identity and Access Management Team, you'll be at the heart of our platform's security. You'll design, build, and enhance the critical services that manage authentication and authorization for everyone who interacts with BigCommerce – our merchants, our partners, and our internal systems.

You'll primarily work with Ruby, with opportunities to engage with Go, Scala, PHP, and React + TypeScript. Our architecture leverages REST APIs and gRPC, microservices, and is supported by a sophisticated suite of internal deployment and cloud infrastructure tools. In this highly collaborative environment, you'll not only expand your technical skill set but also see your innovative ideas through from initial concept to impactful delivery. We believe in building the right solutions for our customers.

Work Where You Thrive

We embrace a flexible work culture. This role is open to remote work across the US. For those in the Austin, TX area, we offer a hybrid model with two days in our office, fostering both focused work and in-person collaboration.

What You’ll Do

• Craft High-Quality Solutions: You'll develop reliable, efficient, and maintainable code, contributing to the foundation of our services and focusing on creating positive experiences for our users
• Contribute to Technical Initiatives & Solve Engaging Challenges: You'll actively contribute to technical tasks and feature development, such as improving system performance and query efficiency, with a focus on security and best practices
• Support Our Architecture & System Evolution: You'll work with operations, infrastructure, and senior engineering teams to help evolve our systems, contributing to the design and scalability of our back-end services and understanding the technical direction of key product components
• Engage in Technical Excellence & Understand Strategy: You'll actively participate in technical discussions, helping to explore and understand solutions, architectural approaches, and technical strategies that align with product and business goals
• Foster a Culture of Quality: You'll uphold and contribute to software quality and security practices. This includes participating in thoughtful code reviews, asking questions, testing, and sharing your knowledge to help elevate team standards and our codebase
• Collaborate and Grow: You'll work closely with fellow engineers, offering support and sharing knowledge to enhance collective team skills and project success

Who You Are

• Education: Preferred Minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience or completed either a comprehensive software engineering boot camp

• Solid Experience & Autonomy: You bring 2+ years of software development experience, and while you're growing in your ability to work independently, you'll receive guidance and support as you develop full autonomy.

• Technical Proficiency:

• Experience and growing proficiency in Ruby are key to this role.

• We're also excited if you have familiarity with, or an interest in exploring, TypeScript/React, Scala or Go

• Development Lifecycle Understanding: You're familiar with continuous integration principles and have experience contributing to various aspects of the development cycle, from initial design through to implementation and ongoing support

• Scalable Systems Knowledge: You have a foundational understanding of, or a strong interest in developing, high-performance, scalable, and resilient web services and applications. We value your eagerness to learn and grow in this area

• A Collaborative Spirit: You are a true team player, comfortable working within an Agile/Scrum environment and with diverse stakeholders, team leads, and other groups to foster clear communication and achieve shared goals

• Problem-Solving Passion: You genuinely enjoy diving into challenging problems and appreciate working within a fun, supportive, and collaborative team setting

• Thoughtful & Communicative: You are proactive and results-driven, with developing critical thinking abilities and good communication skills that allow you to share ideas clearly

• Curiosity and Growth Mindset: You are excited by the opportunity to learn new technologies and approaches

• Helpful Background (Preferred): Previous exposure to or interest in Identity and Access Management is a plus and will help you integrate with the team

(Pay Transparency Range: $92,000.00 - $156,000.00)

The exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.

Diversity, Equity, and Inclusion at BigCommerce

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com .

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer

BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.

Be Advised

BigCommerce does not offer jobs to individuals who do not go through our formal hiring process.

BigCommerce Will Never

• require payment of recruitment fees from candidates;
• request personally identifiable information through unsanctioned websites or applications;
• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.