Phoenix Support Services Inc.
Phoenix Support Services Inc.

WordPress Website Specialist (Junior - Mid level)

June 7, 2025
Full-time
Remote · Philippines
Associate
Front-end Developer
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This is a remote position.

"More than just a job, we offer an opportunity to grow. Come and be part of our growing team!"

Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we engage and delight our customers through years of industry expertise.

We're seeking a highly organized and detail-oriented Remote WordPress Website Specialist join our growing team. In this unique role, you'll play a vital role in building and customizing websites, managing plugins, and handling website migrations and launches. But that's not all! You'll also provide critical support to the CEO, acting as a trusted point of contact and assisting with a variety of tasks.

The WordPress Website Specialist works as part of the Web Development Team and reports to the Team Manager. Specific tasks are as follows:

About the Role:

We’re looking for a detail-oriented and creative WordPress Website Specialist with 1–3 years of experience to join our team. In this role, you’ll be responsible for building and customizing websites using Elementor, managing plugins, and handling website migrations and launches.

This is an exciting opportunity for a junior to mid-level developer or designer eager to grow their skills in a collaborative and fast-paced environment.

Key Responsibilities:

  • Build and customize WordPress websites using Elementor (Pro preferred).

  • Configure and manage a variety of WordPress plugins.

  • Ensure websites are responsive, fast-loading, and meet basic SEO best practices.

  • Handle site migrations, DNS updates, and launches with minimal downtime.

  • Perform regular website backups, updates, and maintenance.

  • Troubleshoot and resolve front-end and plugin-related issues.

  • Collaborate with design, content, and marketing teams to implement site requirements.

  • Maintain staging and production environments for testing and deployment.

Requirements

  • 1–3 years of hands-on experience working with WordPress and Elementor.

  • Solid understanding of the WordPress ecosystem and typical workflows.

  • Familiarity with domain management, DNS, and web hosting platforms (e.g., SiteGround, Bluehost, WP Engine).

  • Experience migrating websites between environments (development → staging → production).

  • Basic understanding of HTML, CSS, and responsive design.

  • Comfortable using tools like cPanel, phpMyAdmin, and FTP clients.

  • Familiarity with SEO plugins like Yoast or Rank Math (a plus).

  • Basic knowledge of version control (Git) is a bonus but not required.

Benefits

What Makes Support Phoenix Services Great

We are not here today without our exceptional employees. Phoenix Support Services encourages career development by providing employees free access to various training courses, which help them level up professionally and as individuals. Our employees work in a remote work setup with flexible working hours, annual performance appraisals, birthday cakes, anniversary bonuses, and many others.

Serving A Mission Greater Than Us

Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met.

The Sisters of Mary take on a yearly mission to help those in need—traveling far and wide, they seek out the most disadvantaged children and use interviews and testing to determine who would benefit from access to their educational programs. The children reside on campus the entire school year while being provided a high-quality education and vocational courses that will serve as a bridge of opportunity to the children in need. No one at the Sisters of Mary School earns a salary. The work is all done voluntarily by the nuns. That is why we are helping them maintain their selfless act through donations from the company's earnings.

To learn more about what we do and how to donate, please follow the below links:

https://phoenixsupportservices.net

https://www.facebook.com/phoenixsupportservicesinc

https://advdms.com/give-back/

Submit your cover letter and CV at hr@phoenixsupportservices.net

Must include your answer to the following questions:

  • 1-2 minutes video introduction about yourself.

  • What is your expected starting salary?