ServiceNow Junior Developer | Albania

Description & Requirements

Who we are looking for

Qualifications and Skills:

• Proven experience in a technical support or service delivery role
• Demonstrated experience with at least two programming languages (JavaScript, C#, Java or others)
• Proven experience and understanding of ITSM and GRC
• Thorough understanding of ITIL and Agile methodologies
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts clearly to non-technical users
• Fluent English on min. B2 level – both, written and spoken
• Customer-oriented mindset with a focus on delivering high-quality service and resolving issues efficiently
• Focus is on streamlining operations to improve speed or efficiency or provide a better experience for the user or customer

Your future role

As a ServiceNow Developer in Deloitte you will:

• Work at leading consulting company and ServiceNow Global Elite Partner
• Be a part of rapidly growing team of ServiceNow professionals combining deep business process and technology experience: IT Service Management Consultants, Business Analysts, Project Managers, Architects and Developers
• Have a chance to participate in interesting projects for high profile clients, global and regional sector leaders transforming their IT organizations with help of ServiceNow platform
• Assist the lead or work independently in design, development and implementation of IT Service Management and Service Integration solutions on ServiceNow platform
• Work to implement business and process requirements captured in form of user stories
• Be able to expand your knowledge using on-demand and virtual classroom trainings
• Be a part of a knowledge sharing culture - there are people to learn from and there are people that need mentoring

What we offer

• Opportunity for professional development through training and certifications
• Exposure to advanced IT technologies and tools, including automation and AI-driven solutions
• Competitive compensation package with benefits, including healthcare and wellness programs
• Flexible work arrangements, including remote and hybrid options
• Dynamic and inclusive company culture that values teamwork, innovation, and employee well-being

You will work locally with like-minded consultant supported by professionals across Central Europe to create one of the best ServiceNow teams in Europe.

Selection process

• 15 min HR phone interview in English
• Online Test Assessment
• 45 min Technical online interview via Teams in English
• Final Decision

About Deloitte

Deloitte is a leading global provider of IT solutions, specializing in delivering exceptional technical support and innovative services to our customers. We pride ourselves on our commitment to excellence, cutting-edge technology, and fostering a collaborative and inclusive work environment.