Senior Marketing Communications Manager

Company Overview

At Synamedia, we’re a global team of 1,700+ trailblazers across 20 countries, revolutionizing how the world is entertained and informed. With a legacy of protecting our long-time customers, we’re laser-focused on driving growth and leading the charge as the industry shifts from Pay-TV to IP and streaming. We are the pioneers in next-gen media cloud services who power the viewing experiences of billions of people on Earth with our best in class live streaming, distribution, ad tech, cloud platforms, and more.

Our solutions, built over three decades and trusted by 1,000+ customers, fuel giants like Disney, The Olympics, Astro, Comcast, Tata Play, and many more.

Ready to grow with us and shape the future of media and entertainment solutions? Let’s do it together!

Senior Marketing Communications Manager

Synamedia is a leading provider of video and content delivery solutions, helping video service providers, broadcasters, broadband operators, and video streaming services deliver high-quality video and broadband experiences to their audiences. As Synamedia continues the growth of our SaaS products and enters new markets we are looking for a Senior Marketing Communications Manager who can lead our Global external communications strategy to manage and amplify our voice to support the business in achieving its growth objectives. In this role, you will work with Sales, Product and Marketing teams across Synamedia to plan and execute all external communications activities, working closely with internal stakeholders and our external PR agency.

This role requires a strategic thinker with strong leadership skills and a proven track record in marketing communications. The ideal candidate will have a passion for technology, a good understanding of B2B marketing, and a track record of crafting impactful communications.

Key Duties

• Develop and implement integrated marketing communications plans that support our business and marketing objectives delivering measurable campaigns on time, and to a consistently high quality
• Lead and manage corporate communications guidelines and brand voice ensuring the tone of voice across our business lines achieves a high level of consistency across our outbound communications
• Own and drive the corporate-wide social media strategy including planning and execution, internal advocacy, and escalation management
• Manage external public relations agency including direct contact with the press
• Create and manage outbound customer communications including newsletters, direct mailers, landing pages and other such communications
• Analyse and report on the effectiveness of marketing communications campaigns, using data-driven insights to optimize future initiatives.
• Work with the Marketing team to manage corporate positioning and messaging across Synamedia’s business lines
• Work directly with the Executive Leadership team to craft, design and deliver external corporate communications
• Work with the Marketing team to increase the value gained from AI assisted tooling in our Marketing operations
• Edit and proof-read marketing materials to ensure clarity, consistency, and adherence to brand guidelines.

Requirements

• 8+ years of experience in marketing communications, with a focus on the technology or media industry, with a 4+ years in a marketing communications leadership position
• Strong leadership and project management skills, with the ability to manage multiple initiatives simultaneously
• Experience of writing marketing content in a high-tech industry. Experience in media/video market verticals preferred but not essential
• Excellent written and verbal communication skills, with a keen eye for detail and creativity
• Proficiency in digital marketing tools and platforms, including social media, email marketing, and content management systems
• Experience with direct press relations and collaborating with PR agencies
• Ability to work collaboratively across multiple business units in a fast-paced, dynamic environment.
• Excellent interpersonal skills to build trust with stakeholders
• Native English speaker

Growth Opportunities

When welcoming new talent into the team, we are always looking for opportunities to bring in new ideas, those who ask challenging questions and have the curiosity to learn. These qualities are important to us as we nurture a culture of innovation, seize more opportunities to partner with our customers and make a difference as we transform the future of video. To further support your growth and that of our talent pool, Synamedia offers an exhaustive library of skill enhancement resources from AWS, Cornerstone and other partners to help you upskill while on the job. Be it data analytics that piques your brain or content creation, there’s something for every kind of mind.

A Culture of Belonging

Synamedia is committed to promoting a diverse, inclusive and equal opportunity community - a place where we can all be ourselves and succeed. Our values connect us, and we love to win together. We work with a bias to action, we innovate and encourage curiosity to grow and evolve, as a team.

In our aim to foster a people-friendly environment, we offer a range of family friendly, inclusive employment policies, flexible working arrangements, engagement activities and services to support all our colleagues across our 20 office locations. Synamedia regularly organises community events that promote cohesion and diversity among colleagues. We are proud of our mental health wellbeing initiatives, our Pride month awareness campaign, our cancer awareness programme and much more.

More information

If this role sparks your interest, have any questions, or require any accommodations to be made to help you through your application, please reach out to our recruitment team, who would be happy to help.