Do you want to help revolutionize healthcare?
Theia is a mission-first-oriented software company that is democratizing and personalizing healthcare forever. We have analytics for everything from our cars to our ads… yet we don’t have it for our bodies. An absolute shame - leaving people to make health decisions on best guesses, without tracking and with no quantifiable proof of results. Mixing in all the disinformation, contradicting expert viewpoints, and diets of the month it’s no wonder people are confused, frustrated, and overwhelmed. So, here we are on the hunt for a VP of Operations who has a burning desire to change the world by joining Theia to revolutionize the health & wellness industry.
First and foremost, a cultural fit is the number one most important thing we are looking for. Thus, we have provided our company brand overview so you can see if our vision & values align with yours:
Purpose
Solve metabolic health globally
Vision
To create a world free of metabolic disease, optimizing how we consume, store, and use energy for sustainable health.
Principles
Vision Principles
- Impact over profit - When faced with any decision, choose the one that provides the most value to the member.
- Always push healthcare forward - All actions tie back to helping progress health globally
Culture Principles
- Team not family - winning teams are crafted family is not.
- Honesty opens growth - unity and progress comes from openness and reflection. We say the hard things without judgment, but we say and process them.
- Simplicity scales - Complexity only creates problems and stunts growth, whereas simplicity solves problems and opens infinite growth.
- Transparency - There are no secrets, if we trust and are aligned then we will get to a resolution.
- Instantly admit mistakes and learn - Innovation and creativity breeds mistakes. When they happen, we bring them up immediately and execute in a different direction (if applicable).
- Market education is imperative - We are always first and willing to gather new data and industry knowledge.
- Async is default, meetings are special - We prioritize deep work and documentation. If you MUST have a meeting start with agenda/purpose and end with action items
Decision Principles
- Unintuitive long term thinking - Strategically think 10 years+ out but execute for today.
- No problem is too small - when you spot a problem, you fix it.
- Do meaningful work - Only work on solving real problems, never engage in busy work and consider 2nd and 3rd order consequences of your decisions.
- Make data-driven decisions - Establish genuine KPIs for all initiatives and viciously repel vanity metrics.
- Assume a positive frame - Regardless of the type of feedback received, always reframe to establish how it helps push our mission forward
Personality
- Mysterious - Our aura of excitement and magic permeates through everything we do.
- Knowledgeable - We’re well-researched and share important topics in an easy-to-digest and engaging manner
- Authentic - We create the deepest levels of connection: raw, truthful, intimate and forever bonding.
- Charismatic - Our confidence combined with prioritization of people’s needs magnetizes and inspires
- Playful - We love to amuse, joke or tease when appropriate to fill joy and laughter around us
- Imaginative - We dare to always dream all day everyday
Cultural Vision
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Philosophy - Culture is a living and breathing energy and set of guidelines that allows everyone to behave the same way both internally and externally. Theia’s DNA is to be bold, scrappy, and extremely productive while also honoring/optimizing personal and collective health, friendships, comradery, growth and encouraging exploration of our wildest dreams.
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Location - Theia is a remote-first workplace. There are pros and cons to both remote or situated workplaces however with properly defined communication flows and documentation, a lot of remote first challenges can be overcome. On the flip side, Theia gains increased efficiency and a huge opening up of the talent pool by being remote first. We will however still get together for company events and retreats. (hint hint: the secret plan for retreats is to cater diets/drinks/activities that are optimized for you according to your biodata that we have tracked through our tech… sound exciting?)
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Working Hours - Always on. if you are joining Theia it’s because you are over the moon excited about Theia, the vision, and the mission. You get up every day ready to change the world… you think about it, you breathe it and you live it. Everyone works extremely hard and long because they want to, not because the company made them to. With that said, we optimize for optimal flow and teach you to work by your chronotype.
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Iterative - The long-term vision will never change, but just like a business the culture will. To make sure this is being done properly, Theia is systematic at building cultural updates. At this stage that is by booking a monthly bi-directional core team call to discuss everything about each other's roles. This includes being extremely open and honest as well as discussing personal life variables whether good or concerning. We want everyone to feel open and comfortable with these discussions; thus, having them often builds that muscle.
Growth Manager Responsibilities & Requirements:
Stage 1 - Early-Stage_Estimated time frame: 3-24 monthsProposed diet: healthy of course, otherwise we would be hypocrites. However you will need to have 14+ work sessions eating ramen sprinkled in. Not because you can’t afford to eat better, you’re already well off, however more so to fulfill the cliche and build us a better/more fun startup story ;)_
Product & Engineering
- Establish and communicate a clear design strategy that aligns with the company’s product vision and business goals.
- Build and refine a scalable design system and UI kit to ensure consistency across the application.
- Design intuitive and user-friendly data visualization tools as part of the next iteration of biodata analysis.
- Create wireframes, high-fidelity prototypes, and user flows for new features and improvements.
- Design experiences that work seamlessly across devices and meet accessibility standards.
- Ensure our product can be used by anyone by ensuring accessibility best practices.
- Champion best UX practices and advocate for user needs across the company.
- Improve the overall application flow, navigation, and consistency to move beyond the "MVP" experience.
- Keep up with design trends, tools, and methodologies to continuously improve the product.
- Promote a culture of design thinking within the company, helping non-designers understand the value of UX.
- Explore AI, automation, and other innovative tools to enhance design workflows.
- Design image and/or animations to handoff to marketing on product/updates and new releases
- Work closely with product and CTO to define and refine product vision and direction
- Work hand-in-hand with engineering during the implementation phase.
- Ensure branding and UI/UX consistency across product features.
- Assist in defining KPIs and data points that can be used to measure the success of our work.
User Research & Data-Driven Design
- Lead user interviews, surveys, and usability tests to identify pain points and opportunities.
- Be close to our client base, understand their needs, wants and how Theia can improve their workflows.
- Use heatmaps, session recordings, and analytics to refine designs based on actual user interactions.
- Gather and incorporate feedback from users, stakeholders, and team members to continuously improve the product.
Marketing
- Design templates, snippets and assets for across all marketing channels including but not limited to email & SMS automations/campaigns, blog, social media (including thumbnails), gifs/short videos for promos etc.
Qualifications & Skills
Required
- 5+ years of experience in product design, UI/UX design, or related roles.
- Strong portfolio demonstrating end-to-end design work, including UI/UX design, prototypes, and design systems.
- Experience designing for complex web applications, particularly in data-heavy environments.
- Expertise in Figma, Canva, Sketch, Adobe Creative Suite, or similar design tools.
- Deep understanding of user-centered design principles, usability heuristics, and accessibility best practices.
- Ability to lead user research efforts and apply data-driven insights to improve user experience.
- Strong collaboration skills, working closely with product managers, engineers, and marketing teams.
- Experience with data visualization tools and designing interfaces for large, structured datasets.
- Knowledge of design systems, component libraries, and scalable UI frameworks.
- Comfortable leading design strategy and execution, advocating for UX best practices across the company.
- Experience designing for multi-platform experiences (web, mobile, tablet) and ensuring consistency across devices.
- Understanding of front-end development principles (HTML, CSS, JavaScript) to effectively collaborate with engineers.
- Strong problem-solving skills with the ability to navigate ambiguity and deliver well-thought-out solutions.
- Proven ability to balance strategic thinking with hands-on design execution in a fast-paced environment.
Preferred
- Experience designing for health tech, biodata, or data-driven applications.
- Previous experience in mentoring and leading other designers.
- Familiarity with AI-driven design tools, automation, and prototyping innovations.
- Understanding of A/B testing, heatmaps, and user analytics tools to drive design decisions.
- Experience working in early-stage startups or environments transitioning from MVP to a mature product.
- Knowledge of motion design, micro-interactions, and animation principles to enhance UX.
- Ability to establish and refine design processes, documentation, and workflow improvements.
Compensation
As an early-stage team member, we will be providing a base salary with ramp-up tied to revenue and stock options. This ensures all incentives are aligned in regards to being focused on growth and believing in the mission.