Product Designer

We are looking for a Product Designer to join our remote team from anywhere in New Zealand!

Do you know how to create an intuitive user interface with engaging visual designs? Do you know how to collaborate to balance user needs, technical constraints, and business objectives?

Thematic is looking for someone like you to join the team!

About Thematic

Thematic is a SaaS platform for customer feedback analysis, powered by the latest AI algorithms. Our goal is to empower teams to get clear and accurate insights from customer feedback in a fast and effortless way. We work with the likes of Google, LinkedIn and Doordash (just to name a few). Our users are researchers, analysts and product operations people. By getting a faster understanding of customer needs, our customers improve their customer metrics and grow faster. As a Product Manager, you will help take our existing product to the next level, making it stickier and more impactful.

We've been around since 2017 and are a fully remote team of 20+. Our R&D happens in New Zealand, our sales focus has been mainly in the US. We use modern tools like Slack, Jira and Zoom for communication and collaboration. We strive to minimize meetings, but also dedicate time to build a diverse and inclusive company culture. We are well funded (YCombinator, AirTree) and profitable.

About This Role

A successful Product Designer at Thematic will work on the company's main product, improving its features and look and feel.

This includes:

• Developing user flows, wireframes, and functional specs to communicate design concepts
• Defining visual design systems, style guides, and best practices
• Improving our product in an iterative fashion, shipping lean versions and refining over time
• Creating quick prototypes or wireframes (even low-fidelity ones) to gather early feedback
• Collaborating closely with Product Managers and Engineers early in the design process
• Communicating design decisions clearly and aligning them with user needs and business goals
• Mentoring other designers in the team

You'll report to and work closely with a dedicated Product Manager. The full team includes our CTO, Front End, Back End and AI developers. We value great design and will facilitate a feedback loop directly with our customers.

Requirements

• 4+ years of experience in UI, UX, IA, and design
• At least 2 years working in a product company
• You value efficiency and love getting things done - we're a small team, so we need people who pull up their sleeves
• You're a pragmatic designer who adapts your process to match the problem, not the other way around
• You're a clear communicator - able to explain your thinking both in writing and in person
• You're comfortable working in iterative stages and adapting based on feedback
• You take pride in your meticulousness, but you don't let it consume you
• We use Figma day-to-day, so experience with it is preferred - but great design skills matter more than the tool
• You confidently use a variety of AI tools to support faster, smarter design work
• Experience working in a fully remote environment with a distributed team (or wanting this to be your lifestyle)
• Based in New Zealand

What Will Help You Succeed, But Is Not Required

• Experience gathering user feedback without the support infrastructure of a large company
• A drive to cater to customer needs and preferences
• Experience designing SaaS products
• Experience working in a small team- having a hands-on attitude goes a long way at Thematic!

What's our application process like?

Our application process includes an initial general fit interview, a design interview, and executing a 4-5h challenge closely related to what we do at Thematic.

Please apply with a portfolio of work demonstrating both UI and UX design work.

Benefits

We take care of our team!

• You'll have a base salary of $100,000-$125,000 per year (negotiable, and depends on level of experience), plus employee stock options
• You'll enjoy flexible working hours so you can plan your week around life, not just work
• You can work remotely from anywhere in the world during 1-2 months a year
• You'll work remotely in comfort. We'll pay $400 per month towards a private or a shared office space (tax free)
• You'll gain exposure to some of the world's top tech brands, and be the one to build relationships with them!
• You will be a part of a smart and high performing team that makes sure to have fun as well as work hard
• We organize regular team activities, as well as weekly Friday sessions where we bond as a team and learn about topics like "mushroom growing", "working while living in a camper van", "growing up behind the Iron Curtain", or play a fun game
• You'll bond with the team in our annual company retreat. We've taken our entire team to both Hawaii and New Zealand in the past!

If any of the above resonates with you, we want to hear from you!