Marketing Program Manager - Shopify Rebellion (Global)

About The Role

We are seeking a highly motivated and detail-oriented Marketing Program Manager to join the Shopify Rebellion team. Reporting to the Business Operations Lead, you will manage our Merchandise Program, focusing on retail operations, vendor relationships, and supporting our esports initiatives. The ideal candidate will have a solid operational background, a keen eye for detail, and a passion for the esports industry.

What You Will Do:

• Manage daily operations of the Shopify Rebellion e-commerce store, including store administration, fulfillment partner coordination, and inventory communication.
• Monitor and respond to internal and external inquiries, providing excellent support and ensuring a positive experience for participants.
• Collaborate with external vendors and suppliers to maintain crucial program workflows from product manufacturing to shipping & fulfillment.
• Proactively support the internal Player Apparel program, coordinating jerseys, player kits, and onboarding materials for new esports players.
• Assist in coordinating purchase orders and invoices with Operations and Procurement teams to ensure accurate and timely payments to vendors.
• Leverage Shopify products and ecosystem apps to streamline workflows and unlock operational efficiencies.
• Assist in tracking, reporting, and analyzing program performance, identifying trends, and suggesting improvements.
• Assist in implementing process improvements and automation to optimize program KPIs effectively and efficiently.
• Coordinate logistics for Player Travel, ensuring a seamless experience for esports athletes.
• Contribute to brand campaigns and activations that enhance engagement across social media and other platforms.

Qualifications:

• You've worked with esports teams
• You've got demonstrated experience running brand campaigns and activations
• You are an AI-first thinker.
• Proven ability to thrive in a fast-paced environment while effectively managing multiple responsibilities.
• Strategic thinker with the ability to prioritize and execute growth plans independently.
• Curious, resourceful, and entrepreneurial problem solver.
• Excellent collaboration skills, able to work effectively both in a team environment and independently.
• Growth mindset with a willingness to learn and adapt.
• Analytical mindset with the ability to analyze data, formulate strategies based on data and effectively communicate them.

Bonus Experience:

• You have experience running a Shopify-powered store, or with any other online commerce platform
• You've got experience working with finance teams to process invoices and payments
• You've got experience booking and managing travel for large groups
• You've got entrepreneurial experience, such as being a Shopify merchant or founder!

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About You

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

• Care deeply about what you do and about making commerce better for everyone
• Excel by seeking professional and personal hypergrowth
• Keep up with an unrelenting pace (the week, not the quarter)
• Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
• Bring critical thought and opinion
• Use AI tools reflexively as part of your fundamental workflow
• Embrace differences and disagreement to get shit done and move forward
• Work digital-first for your daily work