Head of Marketing

☎ Community Phone

Community Phone is building the best phone for communities in America. We are your hair salon’s business phone, how your auto-body shop texts you, your local government agency’s phone, and your mom’s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and intend to be the Square of phones.

Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator. We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose Join us on our mission to make it as simple and intuitive as possible for people & people in organizations within our communities to communicate.

🌟Why Join Us

Now, we're looking for our first Head of Marketing to take the reins, own the function, and shape how the world experiences our brand. If you're excited about building from zero, driving growth at scale, and having a massive seat at the table — this is your moment.

🚀 What You’ll Own

Build and Lead the Function

• Architect our full marketing strategy across growth, brand, product marketing, content, and comms.
• Build an early world-class marketing team — hire and scale a small group of marketers with extreme ownership.
• Own key KPIs across payback periods and growth rate.

Define the Brand

• Lead development of our brand narrative, tone, and identity — both strategically and creatively.
• Make us unforgettable in a crowded space.
• Ensure a consistent, high-impact presence across all channels and touchpoints.

Drive Growth

• Launch and scale multi-channel acquisition strategies — from paid to organic to lifecycle.
• Own and optimize our two primary performance metrics like payback period and MRR growth MoM alongside secondary metrics like CAC, CAC:3yr LTV, online site conversion, and contribution to pipeline.
• Run fast, smart experiments and double down on what works.

Be a Strategic Partner

• Collaborate closely with founders, product, and sales on GTM planning, product launches, and market strategy.
• Influence core business and product decisions through deep customer and market insight.
• Represent marketing at the leadership table, helping steer the company’s trajectory.

🏆 Who You Are

• 7–10+ years of experience in marketing, with 3+ years in a leadership role at a high-growth startup.
• Proven track record scaling marketing functions from 0 → 1 → many.
• Deep experience across demand gen, brand building, product marketing, self-serve online buying, and product-led growth.
• Strategic thinker with strong executional instincts — you know when to zoom out and when to roll up your sleeves.
• Data-driven but brand fluent — you believe performance and storytelling are both essential.
• Possesses a prodigious self-awareness and intellectual humility. Internally as a company we are seeking truth and externally we are selling.
• A technology or internet native marketer. We are a strong engineering culture and your ability to build trust with, and leverage, engineers is an important leading indicator for your success.
• Experience hiring and managing a high-performing team, ideally in fast-paced, low- structure, early-stage environments.
• Experienced marketing technology products to nontechnical audiences, hardware or software
• Obsessive and obsessed with winning

📓 What We Offer

• A high-leverage, high-visibility leadership role with a seat at the table.
• Significant equity — you’ll share in the value you help create.
• Budget and backing to build your dream team and tech stack.
• A culture of deep ownership, speed, transparency, and kind ambition.
• Competitive salary, remote work, and full benefits.

Let’s Build The Next Category-Defining Company

If you’re ready to build something legendary — with real ownership, insane upside, and creative freedom — we’d love to hear from you.

💙 Community Phone Culture

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission.

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency Where it Counts. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

💸 Compensation

Total compensation $180K - $220K + Equity: 0.2%-0.5% is based on several factors that are unique to each candidate. These factors include (but are not limited to) job-related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.

The Pay Range For This Role Is

180,000 - 220,000 USD per year(Remote (United States))