About Us
Logistics is broken. Let’s fix it.
We are a team of engineers, product designers, and customer champions applying the most transformative technology of our times, AI, to one of the largest industries in the world: logistics. Our mission is to streamline freight brokerage, carrier management, and 3PL operations through automation, freeing teams to focus on high-value strategic work.
We are looking for customer success leaders with deep expertise in freight, logistics, and technology implementation to help scale our impact. If you're excited about managing a high-performing team and optimizing customer workflows with AI-driven solutions, we want to hear from you.
Overview
We’re looking for a Head of Marketing to shape how the world sees, understands, and demands agentic AI in logistics. This is a foundational leadership role—equal parts brand builder, demand driver, and strategic storyteller. You'll partner closely with the CEO and CCO to define our narrative, build a high-leverage marketing engine, and establish Augment as the defining company in AI for logistics.
What You’ll Do
- Own positioning & messaging. Craft a clear, bold narrative that educates the market on agentic AI and why Augment is a category-defining platform.
- Drive awareness. Develop earned and owned media strategies that get us in front of operators, decision-makers, and AI-forward logistics leaders.
- Build demand. Partner with Sales to generate a high-intent pipeline across brokerages, 3PLs, and shippers—from mid-market to enterprise.
- Execute ABM. Design and execute full-funnel ABM campaigns that educate, nurture, and convert strategic accounts—aligning directly with Sales to move key targets through the pipeline.
- Define the brand. Shape how Augment looks, sounds, and shows up in the world—from the website to product launches to customer stories.
- Lead content strategy. Publish thought leadership, customer proof points, and product updates that resonate with ops teams and execs alike.
- Own marketing performance. Own and report on metrics across the funnel—from awareness through to SQLs and revenue attribution.
- Scale the function. Hire and manage a lean team (internal + agency), define metrics, and build marketing into a force multiplier.
What We're Looking For
- Have 7–12+ years in B2B SaaS marketing, ideally with some experience at Agentic AI companies
- High bandwidth executor, hyper organized and resourceful
- Have led GTM or brand efforts from 0→1 or 1→n at an early- or growth-stage startup
- Think in narrative arcs, not just campaigns; you can make complex technology simple and urgent
- Experience building and running ABM programs in partnership with Sales to accelerate deals
- Thrive in high-context, high-speed environments with product-minded founders and customers
- Understand the freight/logistics buyer (or are excited to learn fast)
- Are as comfortable writing a homepage headline as you are presenting a pipeline review
- IC experience building messaging, writing pages, launching campaigns—willingness to roll up your sleeves and execute yourself
- Experience leveraging AI tools to boost marketing productivity—across copywriting, outreach automation, campaign ops, and beyond.
Bonus Points
- Experience marketing AI, SaaS, or logistics tech products.
- Prior startup or zero-to-one GTM experience.
- Experience partnering tightly with sales to close the loop on performance campaigns.
- Familiarity with freight brokerage, 3PL, or logistics workflows.
Why Join Us?
- Competitive Salary + Stock Options
- Comprehensive Health, Vision & Dental Benefits
- Equity in a High-Growth AI Startup
- Flexible Work Environment
- Work on Cutting-Edge AI in a $9T Industry
About Augment
At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making.
That insight became our mission—to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn’t just about efficiency; it’s about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.
Join us on this journey!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status. Augment is committed to providing reasonable accommodations for candidates with disabilities through the hiring process.