Full Stack Engineer, Trust and Safety

About Planning Center

Planning Center, established in 2006, has grown to support over 85,000 churches worldwide. As an independent company, we pride ourselves on being debt-free with no outside investors. Churches use our tools to communicate and connect with their congregations, organize information, and coordinate events. We’re committed to building great products that solve real problems using web and mobile products.

Our team enjoys the flexibility of remote work, utilizing tools like Asana, Slack, Notion, and Zoom for collaboration. We gather quarterly at our main office in Carlsbad, CA, fostering our work relationships.

About The Work

We’re seeking a Full Stack Engineer with strong experience in Ruby on Rails and optionally React. You’ll work on building out new features from start to finish, refining existing features, improving performance, and ensuring the security of our customer’s data. As a member of the Trust & Safety team, you will be heavily focused on protecting the experience of the platform from those who would misuse it. It’s a problem space filled with complex trade-offs and engineering challenges.

Responsibilities

• Translating the product manager’s feature pitches into technical specifications
• Implementing those technical specifications as a series of small, descriptive, and well-tested GitHub pull request
• Pairing with your designer and developer teammates
• Reviewing your teammates’ pull requests to increase the quality of what we build and learn from one another
• Deploying to production with one click
• Investigating customer-reported bugs that have been triaged and researched by our fantastic support team
• Diagnosing errors that come in through our error monitoring tools
• Improving performance guided by Datadog and AWS Performance Insights
• Participating in book and code clubs to learn with/from other developers

Who We Look For

The best fits for any role on the Planning Center team are people embodying our Core Values:

• Engage with Humility - We actively participate with openness and receptiveness. We are ready to listen, learn, and speak thoughtfully and kindly—regardless of skill level, expertise, or place on the org chart.
• Invest in our team - We give our time and energy to our team’s success—improving collaboration with effective communication, making space for diverse perspectives, sharing knowledge, and asking questions.
• Do Our Best Work - We aspire to do our best possible work—continually looking for ways to improve the quality of our individual output and contribute to our team's overall success and growth.
• Focus on Customer Impact - We advocate for our customer’s best interests in our decision-making—we can trace the goal of every project back to creating positive value for our customers.
• Think Holistically, Work Iteratively - We focus on taking practical steps towards our goals with an awareness of the broader context—thinking big, working small.

We believe the strongest teams comprise people with diverse backgrounds and experiences, and we are committed to cultivating that diversity here at Planning Center. We're building an inclusive, supportive place for you to do your best work.

The Hiring Process

During the hiring process, you’ll have a chance to interact with several members of our team. We strongly encourage you to bring any questions to anybody you interact with. You’re interviewing us as much as we’re interviewing you.

Below is an outline of the steps in our hiring process.

• Step One: Apply with a resume and cover letter. Your cover letter should speak directly to your interest in this position. We want to know what got you into development, how your experience has set you up for success in this role, and why you want to join our team.

Note: While we embrace the use of AI tools at Planning Center and see them as a valuable part of modern work, we kindly ask that you write your cover letter in your own voice. Whether or not you use tools to help get started, we're hoping the final result reflects your personal communication style and interest in the role.

• Step Two: If selected to move forward, an invitation to an online coding assessment to get a rough understanding of your developer prowess
• Step Three: Initial phone screen with our Talent Acquisition Specialist to get to know one another and discuss work and culture
• Step Four: Technical Interview with a few developers. During this time, we'll discuss your work experience, methodologies, and you can ask any lingering questions you have for us.
• Step Five: Career Interview- We will thoroughly review your career history, exploring your past working experiences and leadership style.
• Step Six: Pending all goes well, we'll extend an offer

Requirements

• Reside in the United States
• Eligible to work in the United States (we are currently unable to offer employment to those with H-1B visas)
• Be willing to travel four times each year to connect with the rest of the team (not during a pandemic)
• 4+ years of professional experience in Ruby on Rails
• Professional experience in React.

Benefits

We love our team. It’s one of the core pillars we work off of every day, which is why we take care of you as best we can. Here are a few highlights, but you can find all our benefits here.

Get paid: We pay competitive rates no matter where you live, contribute to your 401k, provide a charitable giving match of up to $2,000 a year, have a generous allowance for continued education, and offer a co-working stipend. The annual salary range for this position is $146,600- $175,000.

Be healthy: Generous paid sick time and vacation time, $200 a month for physical fitness and mental health, 95% medical & 100% dental premium health coverage.

Get out: Paid Fridays off in the summer, every other Friday off the rest of the year, a month-long sabbatical every five years, one week off between Christmas & New Year, one week off a year to serve with a globally-focused non-profit, and two weeks paid vacation a year increasing to three over time.

The Pay Range For This Role Is

146,600 - 175,000 USD per year(Remote)